Friday 18 March 2016

Understanding Primary and Secondary Research





Definition -
What is it

NSW HSC Online (2013)

Primary research is the research you generate by asking questions, conducting trials and collating results. This research can take the form of quantitative or qualitative research”

Primary research is new research, carried out to answer specific issues or questions. It can involve questionnaires, surveys or interviews with individuals or small groups”.- Source- Learning Marketing
Secondary research is based on the findings from other people's research. It involves the gathering of the results of other's research from books, reports or the Internet. Selections or summaries are made of the research allowing   for evidence to be gathered to support your conclusions”

Business Studies

Len Nixon-UTS Handout 2013
-It involves seeking out information should what the business does, how it operates; success or failure, and strategies used to achieve its goals and objectives. -Interviews and questionaries can be used as the means of obtaining the information necessary to undertake the task. 
-Note: Primary research is not just using documents produced by the business. Many other fields use the primary research to directly support their conclusions
It is the use of existing information. The library is the good place to obtain this information. Newspaper, internet sources, magazines and trade publications are useful to consult as a means of building an understanding or a profile of the business. Also, any document generated by your business can be used as secondary sources of information
Common Methods /Resources available
Social surveys:
       Questionnaire surveys
       Interviews: informal or structured
Observation:
       Participant (overt) or covert (masked identity)

Primary data collection methods include observations, interviews and trials
Published statistics:
       census, housing and social security data
Published texts:
       theoretical work, secondary analyses by  
       ‘experts’ and reports
Media:
       documentaries for example, as a source of
       information
Personal documents:
       diaries

Advantages
Social Surveys
Quick and cheap if the sample is small
·  Computer codable for quick analysis and repetition
·  Coding enables multiple comparisons among variables
·  Allows generalization to a larger population
·  Verifiable by replication and re-questioning of interviewees/respondents

Cheap and accessible - especially a University Library
Often the only resource, for example historical documents

Only way to examine large-scale trends
 using internal data :
     It is right there and readily available, probably from   
      one’s own PC.
     It is very cost-effective, probably free.
     The data is structured in a way that suits the  
      business in terms of matching one’s preferred
     segments
using external data:
     It is a cost-effective way of understanding one’s  
     industry relative to commissioning one’s own
     primary research.
     It is written by industry experts and is more likely 
     to be objective.

Disadvantages
Social Surveys
•          Using a large sample can be time-consuming
•          Over-reliance on computed (statistical) analysis loses individual meanings and case study data
•          Closed questions may constrain the data (pre-empting a richer range of response)
•          Respondents may interpret the questions differently. This makes comparison of the answers difficult
•          Researchers can bias the data by concept definition and question framing
•          It is impossible to check if people are responding honestly
•          Response rate may be low and selection non-random. This affects the validity of any inferred generalisations

Lack of consistency of perspective
Biases and inaccuracies cannot be checked
Published statistics often raise more questions than they answer
The concern over whether any data can be totally separated from the context of its collection

using internal data
      it only shows trends among current customers, and  
      not get any industry information.
using external data:
     As it has been collected for other purposes it may
     not be an exact match for requirements.
     need to check the quality of the data. Some
     researchers are better and more thorough than
    others. Need to buy reports from a reputable  
    company.



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